1. Help center
Video Tutorial: Editing your Shop Info

What this video covers

  • How to access Shop Settings from the Big Cartel Admin
  • Using Maintenance Mode to temporarily stop taking orders
  • Turning maintenance mode on/off
  • Editing the maintenance mode message (via the Design section)
  • Managing your shop domain
  • Your bigcartel.com URL
  • Your custom domain
  • Updating either domain when needed
  • Updating Shop Info
  • Shop name
  • Shop description (SEO-only; doesn’t appear on the storefront)
  • Website link (adds a “Back to Site” link in navigation)
  • Uploading your profile image (social share image)
  • Uploading a favicon (browser tab icon)
  • Editing your Location settings
  • Editing Time Zone & Currency
  • Adding and managing Shop Policies
  • Shipping & Delivery
  • Returns & Refunds
  • Privacy Policy
  • Terms & Conditions
  • Auto-created links in storefront navigation

Key Takeaways

  • Maintenance Mode is perfect for pausing orders while making updates, taking a break, or going on vacation—and you can customize the message shown to customers.
  • Shop domain and shop name do not update each other automatically—update both fields if you want both changed.
  • Shop description is for SEO and appears in search engines, not on your storefront.
  • Adding a website URL creates an automatic “Back to Site” link in your theme navigation.
  • Your profile image is what appears when your shop link is shared on social platforms.
  • A favicon helps brand your store in browser tabs.
  • Location, time zone, and currency can be updated anytime and may affect taxes and checkout behavior.
  • Shop policies automatically generate pages and navigation links for customers—no extra setup required.
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