1. Help center
  2. Account Settings
Edit your Shop Info

Maintenance mode

Need to take a break or make some behind-the-scenes updates? Flip on maintenance mode to temporarily pause orders. You can even write a custom message to let customers know what’s up.

Shop name

This is the name of your shop and what your customers will see in your storefront, order confirmation emails, and even when your shop shows up in search results like on Google. It’s the first impression — make it yours.

Profile Image and Shop Description

This is the image and description used for your shop when links are shared on social media like Facebook or when your shop shows up in search results like on Google. Neither of these appear directly in your shop.

For your profile image, we recommend at image sizes of at least 800x800. When crafting your shop description, keep these best practices in mind:

  • Showcase your unique story and what inspires your creations in a concise, engaging way to captivate potential customers.
  • Incorporate relevant keywords that describe your products and style to improve your shop's visibility in search results.
  • Keep it friendly, authentic, and true to your brand voice to build a connection with your audience.
  • Aim for a description between 150-300 characters to ensure it displays well on various devices and platforms.

Remember, your shop description is often the first impression people have of your brand, so make it count! Let your creativity shine and give customers a glimpse into the heart and soul behind your incredible artworks.

favicon

You’ll also see options to update your profile image and favicon:

  • Favicon appears in the browser tab when someone’s viewing your shop.

Use square images with transparent backgrounds for the best look. You can click to upload or drag an image right in.

Location

Your shop’s address info lives here. This section is used for internal purposes and doesn't show up to customers, but it’s still important to keep it accurate and up-to-date.

Time zone and currency

Choose the time zone and currency you’d like to use for your shop. These settings help make sure your order times and prices show up just right.

Steps

  1. Log in at app.bigcartel.com.
  2. Go to Shop Settings.
  3. Making edits to your shop info, then click Save.
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