Premium Feature | Available to Platinum & Diamond Plan Sellers

Transform your Big Cartel shop into a powerful print-on-demand business with our Printify integration. This feature automatically syncs your Printify products with your Big Cartel shop and handles order fulfillment, allowing you to focus on what you do best: creating amazing designs and growing your business.

Why Use Printify?

Print-on-demand has revolutionized how creators and entrepreneurs sell custom products. Here's why our Printify integration is a game-changer:

Save Time and Reduce Errors:

• Eliminate manual product duplication between platforms
• Automatically sync inventory and product details
• Process orders without copying information between systems

Focus on What Matters:

• Spend less time on administrative tasks
• Dedicate more energy to creating designs and marketing
• Let automation handle the operational workflow

Professional Customer Experience:

• Maintain your unique shop design and branding
• Provide a seamless checkout experience for customers
• Automatically update customers with tracking information

Who Can Use This Feature?

The Printify integration is available exclusively to shop owners on Platinum and Diamond plans. This powerful feature is designed for serious sellers who want to streamline their print-on-demand operations.

If you're currently on our Gold plan, you'll need to upgrade to access this integration.

Requirements

Before setting up the integration, ensure you have:

• A Big Cartel shop on a paid plan 
• An active Printify account with at least one shop

How It Works

The Magic Behind the Scenes

Once connected, our integration creates a seamless bridge between your Printify account and Big Cartel shop:

1. Product Sync: Your Printify products automatically appear in your Big Cartel shop with all details, images, and variants
2. Order Processing: When customers buy from your shop, orders are automatically sent to Printify for fulfillment
3. Shipping Updates: Tracking information flows back to your shop and customers automatically

Printify Processing Options

Printify offers different automation settings for order processing:

• Immediate Processing: Orders are fulfilled automatically (great for established products)
• 1-Hour Delay: Brief review window before automatic fulfillment
• 24-Hour Delay: Full day to review orders before processing
• Manual Review: You approve each order individually

You can adjust these settings in your Printify account based on your comfort level and business needs.

Managing Your Integration

Product Synchronization

What Syncs:

• Product titles and descriptions
• Product images (up to plan limit)
• Size and color variants
• Base pricing from Printify
• Product categories and tags

Ongoing Updates:

• New products created in Printify automatically appear in your Big Cartel shop
• Changes made in Printify (like new variants or updated images) sync to Big Cartel
• Products deleted in Printify are automatically removed from your Big Cartel shop

Important Note: Edits made in Big Cartel don't sync back to Printify. This gives you control over your storefront presentation while maintaining Printify as your product source.

Order Fulfillment Process

For Your Customers:

1. The customer places an order in your Big Cartel shop
2. They receive an order confirmation email from Big Cartel
3. When an item ships, the customer automatically receives tracking information. More on setting up shipping with Printify here.
4. All communication maintains your shop's branding

Behind the Scenes:

1. Order details are automatically sent to Printify
2. Printify processes order based on your automation settings
3. Once shipped, order status updates in Big Cartel
4. Tracking information is automatically added to the order

Pricing Strategy Tips

Since you control pricing in Big Cartel after sync, consider these strategies:

• Competitive Pricing: Research similar products to price competitively
• Value-Based Pricing: Price based on your design's uniqueness and brand value
• Promotional Pricing: Use Big Cartel's discount features for sales and promotions
• Bundle Pricing: Create product bundles for higher average order values

Troubleshooting Common Issues

Products Not Syncing

Check These Items:

• Ensure your Printify products are published and active
• Try disconnecting and reconnecting the integration
• Check your Printify shop for any product approval issues
• Contact support if sync problems continue

Order Processing Problems

Common Solutions:

• Verify your Printify account is in good standing
• Check that products are still available in your Printify catalog
• Ensure customer shipping address is complete and valid
• Review your Printify automation settings

Tracking Information Missing

Troubleshooting Steps:

• Orders may take 1-3 business days to ship, depending on Printify's production schedule
• Tracking information appears once items are shipped from Printify
• Check the order status in both Big Cartel and Printify accounts

Need Help?

Our support team is here to help you succeed with your Printify integration. If you encounter any issues or have questions about setup, don't hesitate to reach out through our support center.

For Printify-specific questions about products, printing, or fulfillment, you can also contact Printify's support team directly from your Printify account.