Edit your profile

  • Updated on 21 July 2023
  • 5 min read

Your store profile includes basic details about your shop. If any of this info changes, no sweat! You can update it any time.

Shop name

This appears in your theme's header area and on the order confirmation emails your customers see.

Shop description

Your shop description is for search engine optimization purposes and may appear in the search results at Google and other search engines. Even though it's not listed publicly in your shop, make it brief but descriptive to help search engines find and index your shop.

Shop email

This is your contact email address where updates about your store will be sent - order notifications, monthly billing receipts if you're on a paid plan, and other important account info. So we'll ask that you verify your email when you complete your signup.

Big Cartel uses this email address to determine ownership of the shop, so it is very important that you can easily send and receive messages from this address.


If you've got a main site you want to link back to, drop the URL in here and a "back to site" link will be created automatically in your theme's navigation. If you don’t have another website, no problem — just leave this section blank.

Profile image

This is a small icon (like a logo) that represents your shop visually. Like the shop description, your profile image won’t appear in your shop, but it may appear when someone shares links to your shop on social media sites, so make sure it’s a design you would like to represent your shop. You'll want to stick to an image size of 300 x 300 pixels or less.


  1. Log in at my.bigcartel.com.

  2. Go to Account.

  3. Click Edit profile.

  4. Click into any field to make updates, then click Save.

  5. Click on the profile image icon to upload a small icon-style picture to represent your shop.

Have questions?

Our support team is available Monday - Friday from 8am-6pm EST.

Contact Support