This feature allows you to automatically email your customers when you mark orders as shipped in the admin. You can even split an order into multiple shipments, and include tracking information so everyone stays in the loop.

A quick rundown of terms:

• An order is your customer's purchase and all the items included in it.
• A shipment is an individual package containing items from an order.

Create a shipment

When you click the Mark as shipped button on an order everything your customer bought is included in one shipment by default. But, if some items need to be packaged and sent out separately, you can divide the order into a bunch of different shipments by using the Split shipment option.

Track Unshipped and Partially shipped orders using the different labels in the Orders section.

Send a shipment notification

After clicking Mark as shipped to create a shipment leave the shipping confirmation email toggle turned on. When you save, the email is sent to your customer. You can also add in a tracking number if you've got one to provide - more on that here. That's it!

Notification emails will automatically match your branding, too - including your shop's header or logo image if you've got one uploaded in your theme.

Notify a batch of customers

Have a ton of orders you're shipping all at once and want to let those shoppers know their goodies are in the mail? When marking items as shipped using the bulk edit menu, you'll have the option to send notifications to that group of customers all at the same time.

Just select the orders to update, click the three dot action menu, and you’ll see the option to mark the orders as shipped. Just be sure to click “Send shipping confirmation emails to customers”.

Delete a shipment

Click any shipment in an order, then click the trash icon to delete it.