1. Help center
  2. Account Settings
Manage Email Notifications

Our system can notify your customers once they place an order with an email confirmation, and notify you as each new order rolls in.

  • Order confirmations will automatically include your store's uploaded header/logo image (the same one included in your theme), along with all the order info. There's not a way to customize the order confirmation email we send to customers.
  • Want to send shipment notification emails when you send orders? Check out our handy shipment notification feature.

Steps

  1. Log in at app.bigcartel.com.
  2. Go to Shop settings > Preferences.
  3. Scroll down to the Emails section, toggle on Send me order notifications emails to enable notifications.
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