Contact Big Cartel

  • Updated on 31 January 2024
  • 1 min read

General Support Inquiries

Have a Big Cartel account? Log in here for faster help.

We have twelve kind and brilliant humans available for support Monday - Friday from 8am-6pm EST.

Don't have an account and need a hand? [email protected]

Need help with an order?

We don't fulfill orders or control refunds, but check here for resources.

Report a merchant agreement violation

[email protected]

Have questions?

Our support team is available Monday - Friday from 8am-6pm EST.

Contact Support