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  1. Help center
  2. Dashboard
View order & visitor stats

The Dashboard is where you can see up-to-date sales and visitor stats for your shop.

Here you can view a range of data types to help you understand how your shop is doing. How many people are visiting but not buying, for example? What's your most popular product? Did that email blast pay off with a spike in sales? Now you'll know!

So, what's the graph all about?

The purple areas on the graph represent orders placed in your shop, and the blue shows visitors. You can see hard numbers for both visitors and orders just under the graph as well. Both unique and repeat visits are counted.

Heads up! Visitors aren't tracked while your shop is in maintenance mode since shoppers won't be able to access your storefront. We don't want to skew your conversion rate.

Steps

  1. Log in at app.bigcartel.com.
  2. Go to Dashboard.
  3. Hover over areas of the graph to view a breakdown of visitors, orders, conversion rate, and revenue for that time period.
  4. Adjust the timeframe below the graph to take a shorter or longer view of your stats. You can select All time, Last 7 days, Last 30 days, or Month to year from the dropdown to get a more detailed look at how your shop is performing.
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