Chaty

Connect with customers in real-time with chat buttons

Chaty is a chat app that helps you to connect and talk to your customers on their preferred communication channels and social apps. With 20+ channels and social buttons like WhatsApp, Facebook Messenger, SMS, Viber, Instagram, Tiktok, Telegram, email, phone, and contact forms made available, customer communication becomes easy and efficient.

Its easy setup process allows you to install a chat button on your BigCartel store, giving customers a fast, easy way to get in touch. You'll be able to quickly respond to customer queries, save costs, build rapport, reduce repetitions, boost sales, generate more leads, increase client satisfaction, and provide better customer service.

Features

• Easy setup. Seamless integration with your Big Cartel shop

• No coding required. Easy and fast installation that doesn’t require any coding skills

• Flexible pricing. Chaty offers a free plan allows you to use Chaty to grow your Big Cartel shop with the option to upgrade to paid plans for more features.

• Connect 20+ chat and social platforms. Whether it is Facebook, WhatsApp, Telegram, Viber, or any social media or messaging platform – use Chaty to make yourself easily available to your customers to reach.

• Customizable UI. Chaty is fully customizable (you can change colors, button placement, custom icon, fonts, & more) to make sure that you can design it according to your branding and needs.

• Triggering and Targeting. Chaty comes with a wide range of triggers & targeting features to fine-tune the behavior you expect from the plugin, allowing you to give the best support possible.

Details

• Price: Chaty free plan supports up to 500 visitors per month with unlimited widgets. Paid Chaty plans starts at $15 per month supporting more visitors, chat popups, dynamic targeting and more.

• Requirements: Chaty account (created automatically for free), BigCartel paid plan

• Support: Chaty

Setup

1. After installing the app, a free Chaty account will be created automatically for you.

2. Click Create your Widget. Select your preferred channels for the widget. Fill in details (WhatsApp number, email address, phone number, etc). Click Next.

3. Customize your widget’s appearance (style, colors, icons, and effects). Click Next.

4. Set display triggers and targeting rules.

5. Click Save Widget to publish on your store.

6. Please go to the Chaty dashboard, click on the Installation code button and copy the code and paste it into the head section Design > Code > Intergration code > Head in your Big Cartel admin pane, and click on the "Publish" button.

7. The Chaty widget will be visible on your website