Add notes to an order
Use this handy feature to quickly make note of anything you want to remember about an order.
For example, you maybe want to:
- make note of a special request
- that you sent a partial refund due to a shipping delay
- or even that you included extra confetti in a package
Order notes are for your own record-keeping and won't be seen by your customers.
Steps
- Log in at app.bigcartel.com.
- Go to Orders.
- Click on an order you want to add a note to.
- In the Activity section click into the Add a note field.
- Type your note and click Save. A record will appear in the order's Activity.
How helpful was this article: