![Note to self.png](https://images.ctfassets.net/3g7s03pwyjhz/56YWDlD1c1Hxs4lxdYXg4L/e29055c17129ba77f8944a8072eb00a8/Note_to_self.png?fm=webp&w=3840&q=75)
Log in at my.bigcartel.com.
Go to Orders.
Click on an order you want to add a note to.
Click Add note to self +.
Type your note and click Save. A record will appear in the order's Activity.
Use this handy feature to quickly make note of anything you want to remember about an order.
For example, you maybe want to:
make note of a special request
that you sent a partial refund due to a shipping delay
or even that you included extra confetti in a package 🎊
Order notes are for your own record-keeping and won't be seen by your customers.
Log in at my.bigcartel.com.
Go to Orders.
Click on an order you want to add a note to.
Click Add note to self +.
Type your note and click Save. A record will appear in the order's Activity.
Our support team is available Monday - Friday from 8am-6pm EST.