Better Order Notification Emails

  • 10 April 2015
  • 2 min read
Better Order Notification Emails

One of the best emails you can get is one about a new order in your shop. Someone bought something! Someone out in the world liked your work so much that they paid their hard-earned money for it. Maybe that's a regular occurrence for you, maybe it's not, but every time it happens - it's awesome. And now, the email we send you about new orders is a lot more awesome too.

Our team worked hard to make our new order notification emails both useful and beautiful. You now have everything you need to fulfill the order right from the email, including what was ordered, who ordered it, and where to send it. That's a big time-saver. Of course, if you need to dig deeper into the specifics, just click the eye icon (eyecon?) to view the order in your store's admin area.

When issues arise

Unfortunately, when you're dealing with an online business and electronic payments, things don't always go as planned. Sometimes the payment just hasn't cleared yet, sometimes the billing details are a little off, and sometimes someone is trying to do something suspicious. In any case, you need to be aware of the issue so you can wait to send out your products until it's resolved, and our new email has your back.


Now you'll be warned about any potential issues with your order, with a link to learn more about what may have happened and what you can do about it.

Ready to roll

These new emails started trickling out over the last few weeks, and at this point they're available for all shops. You may have one in your inbox already! If not, you can make sure you have them enabled in the Settings > Notifications section of your admin, under Email me when I receive a new order. Hopefully you'll be staring at one the next time your computer dings and your phone buzzes.

10 April 2015

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