Switch between monthly and annual billing

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We offer monthly and annual billing for the Platinum and Diamond plans. Annual billing gives 12 months of access at a 20% discount. More on plan pricing here.

Please note:

  • Switching from annual to monthly billing - changes will take effect at the end of your current billing cycle.

  • Switching from monthly to annual billing is immediate. Prorated depending on how much time is left on your monthly billing cycle.

Steps

  1. Log in at my.bigcartel.com.

  2. Go to Account.

  3. Scroll to the Plan and Billing section, and click Manage billing.

  4. Under the Current plan section, click Change plan.

  5. Select the plan you want to use and make sure you are toggled to either annual on monthly billing, follow the prompted steps, and you're set!

Have questions?

Our support team is available Monday - Friday from 8am-6pm EST.